Refund Policy

BiasChecker.ai is owned and operated by Tautech B.V., a company registered in the Netherlands (KvK-nummer: 83747311). Payments are processed by Paddle.com Market Limited ("Paddle"), which acts as the merchant of record for all purchases.

14-Day Money-Back Guarantee

Every purchase comes with a fourteen (14)-day money-back guarantee, no questions asked. This applies to:

• Subscription payments, including renewals, for any plan (Lite, Pro, or Premium)
• Credit packs

Request a refund within fourteen (14) days of the transaction date and it will be issued in full.

How to Request a Refund

Either of the following works:

• Email us at contact@biaschecker.ai from the email address on your account, mentioning the purchase you would like refunded.
• Contact Paddle directly via paddle.net using the receipt emailed to you at purchase.

Refunds are processed by Paddle and returned to your original payment method, typically within 5 to 10 business days depending on your bank or card issuer.

What Happens After a Refund

• Refunded subscription payment: the subscription is cancelled and paid access ends once the refund is issued.
• Refunded credit pack: the pack's credits are removed from your balance.

Cancellation Without a Refund

You can also cancel your subscription at any time via the customer portal to stop future charges. Cancellation takes effect at the end of your current billing period and you keep access until then. See our Terms of Service, Section 13 for full subscription and billing terms.

Your Statutory Rights

Nothing in this policy limits any statutory rights you have as a consumer under applicable law, including EU consumer protection law.